As our valued clients, you are the best source of referrals. Here is how our Referral Program works:
- You are an active member of Spa Infinity.
- Your friend enjoys an exclusive first-trial discount.
- Your friend makes an appointment for their first session at our spa and quotes your name & mobile number. If your friend does the first visit without using your referral, the referral will not be valid.
- *Once they have completed their trial and proceed to spend a minimum of $680 (before GST) on a package under their account, your 8% Referral Cashback will be credited into your account! Congratulations!
- Referral Cashback is calculated based on package sales nett of GST and capped at $180 per referral.
- Note that Referral Cashback is limited to the Referral’s first package purchase during the first visit.
- This promotion is valid till 31 Dec 2023.
- Referral Cashback must be utilized within 3 months.
Frequently Asked Questions
1. Who is eligible to participate in the referral program?
As an active member of Elements Wellness Group, you are eligible to participate in the referral program.
2. How does the referral program work?
If your friend makes an appointment for their first session at our spa and provides your name and mobile number as the referrer, you’ll be eligible for the referral program.
3. What happens if my friend visits the spa without using my referral?
If your friend completes their first visit without using your referral, the referral would not be valid, and you would not be eligible for the referral cashback.
4. How do I earn the Referral Cashback?
Once your referred friend completes their trial session and proceeds to spend a minimum of $680 (before GST) on a package under their account, you’ll receive an 8% Referral Cashback credited into your account.
5. How is the Referral Cashback calculated?
The Referral Cashback is calculated based on the package sales amount, net of GST, and is capped at $180 per referral.
6. Can I earn Referral Cashback for multiple referrals?
Yes, you can earn Referral Cashback for multiple successful referrals, as long as each referral meets the program’s terms and conditions.
7. When will I receive the Referral Cashback?
The Referral Cashback will be credited into your account after your referred friend completes their first package purchase and fulfills the minimum spending requirement.
8. Is there a time limit for earning and using the Referral Cashback?
Yes, the referral promotion is valid until 31st October 2023, and the Referral Cashback must be utilized within 3 months from the date of credit.
9. Can the Referral Cashback be used for any spa service or package?
The Referral Cashback can only be used for spa packages and services offered by Elements Wellness Group.
10. Is there a limit to the number of Referral Cashbacks I can accumulate?
There is no limit to the number of Referral Cashbacks you can earn, as long as each referral meets the program’s criteria.
11. Can I transfer or redeem the Referral Cashback for cash?
No, the Referral Cashback is non-transferable and cannot be redeemed for cash. It can only be used towards spa packages at Elements Wellness Group.
12. Where can I check my Referral Cashback balance?
You can inquire about your Referral Cashback balance with our friendly staff at any Elements Wellness Group spa outlet.
13. Are there any other terms and conditions I should be aware of?
Please refer to the full terms and conditions of the referral program on our website or inquire with our staff at any of our spa outlets.